Privacy Policy
Last Updated: August 18, 2026
Prime Roofing & Home Solutions (“Prime Roofing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you may provide while using our website.
This Privacy Policy explains what information may be collected through our website and associated landing pages, how we may use that information, and the circumstances under which information may be disclosed to third parties.
This Privacy Policy applies to www.primeroofingsolutions.net and associated websites and landing pages operated by or on behalf of Prime Roofing & Home Solutions.
Website Visitors
Like most website operators, Prime Roofing & Home Solutions may collect non-personally identifying and technical information that web browsers and servers typically make available.
This information may include:
- Browser type
- Device type
- IP address
- Language preference
- Referring to websites or advertisement
- Pages visited
- Date and time of visits
- General website activity and interactions
We may use this information to better understand how visitors use our website, improve the website experience, measure advertising performance, and evaluate our marketing efforts.
Gathering of Personally Identifying Information
Certain visitors choose to interact with Prime Roofing & Home Solutions in ways that require us to collect personally identifying information.
For example, visitors who request a roofing estimate, submit a contact form, schedule a consultation, call us, or otherwise contact us may provide information such as:
- Name
- Email address
- Phone number
- Property or project address
- Information about a roofing or home improvement project
- Information provided during a phone conversation
- Other information voluntarily provided to us
The amount and type of information we collect depends on the nature of your interaction with Prime Roofing & Home Solutions.
We collect this information as reasonably necessary to respond to inquiries, provide requested services, communicate with potential and existing customers, and operate our business.
Call Tracking and Telephone Communications
Prime Roofing & Home Solutions may use call-tracking telephone numbers on our website, landing pages, digital advertisements, and other marketing materials.
These numbers may be provided and operated by third-party call-tracking or telecommunications service providers. When you call a tracking number, your call may be routed through a third-party service before being connected to Prime Roofing & Home Solutions.
As part of this process, we and our service providers may collect information associated with the call, including:
- Your telephone number or caller ID information
- The date and time of the call
- Call duration
- Whether the call was answered
- The webpage, advertisement, search, or other marketing sources associated with the call
- General technical or geographic information associated with the call
We use call-tracking information to respond to customer inquiries, understand which advertising and marketing efforts generate calls, improve customer service, measure advertising performance, and operate our business.
If call recording or transcription is enabled, telephone calls may also be recorded or transcribed for quality assurance, customer service, training, recordkeeping, and marketing-performance purposes. Where required by applicable law, appropriate notice or consent will be provided before or at the beginning of a recorded call.
Information collected through call-tracking services may be processed or stored by third-party providers acting on our behalf.
How We Use Your Information
Prime Roofing & Home Solutions may use information collected through our website, forms, telephone calls, and other communications to:
- Respond to questions and inquiries
- Provide requested roofing estimates or consultations
- Schedule appointments
- Communication regarding roofing and home improvement services
- Follow up on estimate or service requests
- Provide customer service
- Understand how customers find our business
- Measure phone calls, form submissions, and other advertising conversions
- Improve our website and customer experience
- Evaluate and improve advertising and marketing campaigns
- Maintain the security and proper operation of our website
- Maintain appropriate business records
- Comply with applicable legal requirements
- Security
The security of your personal information is important to us.
Prime Roofing & Home Solutions takes reasonable measures designed to protect personal information against unauthorized access, use, alteration, loss, or disclosure.
However, no method of transmitting information over the Internet, telephone networks, or electronic storage system can be guaranteed to be completely secure. While we strive to use reasonable measures to protect personal information, we cannot guarantee absolute security.
Advertising and Analytics
Prime Roofing & Home Solutions may use third-party advertising and analytics providers to promote our services, understand website activity, and measure the effectiveness of our advertising.
These providers may use cookies, pixels, call-tracking technologies, or similar technologies to collect information about website visits, advertising interactions, calls, and other conversions.
This information may help us determine how customers found Prime Roofing & Home Solutions and which advertising campaigns result in inquiries, phone calls, or estimate requests.
Google Advertising and Remarketing
Prime Roofing & Home Solutions may use Google advertising services, including Google Ads, conversion tracking, analytics, and remarketing services.
Third-party vendors, including Google, may use cookies and similar technologies to measure website activity or display advertisements based on previous interactions with our website.
We may use these services to understand advertising performance, measure conversions, and advertise Prime Roofing & Home Solutions to potential customers.
Visitors may manage certain Google advertising preferences through Google’s advertising and privacy settings.
Cookies and Tracking Technologies
Prime Roofing & Home Solutions may use cookies, pixels, analytics technologies, call-tracking technologies, and similar tools to improve the online experience and measure website and advertising performance.
These technologies may help us understand:
- How visitors find our website
- Which pages visitors view
- How visitors interact with the website
- Which advertisements generate visits
- Which marketing sources generate phone calls or inquiries
- Whether advertising campaigns result in estimate requests or other conversions
- General website usage and performance
Visitors who do not wish to accept cookies may configure their browser settings to refuse or limit cookies. Disabling certain cookies may affect the functionality of portions of the website.
Protection and Sharing of Personally Identifying Information
Prime Roofing & Home Solutions does not sell personally identifying information for monetary consideration.
We may share information with employees, contractors, vendors, and service providers when reasonably necessary to operate our business or provide requested services.
These service providers may include companies that assist us with:
- Website hosting and maintenance
- Customer relationship Management
- Email and communications
- Appointment scheduling
- Website analytics
- Digital advertising
- Call tracking and telecommunications
- Marketing measurement
- Information technology and security
Third-party service providers may process information on our behalf in connection with the services they provide to Prime Roofing & Home Solutions.
We may also disclose information when required by law or when we reasonably believe disclosure is necessary to protect Prime Roofing & Home Solutions, our customers, our property, or the public.
Phone, Email and Text Communications
If you provide Prime Roofing & Home Solutions with your phone number or email address, we may use that information to respond to your inquiry, provide information regarding an estimate, schedule an appointment, or communicate regarding services you have requested or expressed interest in.
Where required by applicable law, we will obtain appropriate consent before sending marketing or promotional text messages.
Consent to receive marketing communications is not a condition for purchasing goods or services.
If text messaging is offered, message and data rates may apply. Applicable opt-out instructions will be provided with marketing text communications.
We do not sell mobile phone numbers or SMS consent information to third parties for their own marketing purposes.
Aggregated Information
Prime Roofing & Home Solutions may collect statistics regarding how visitors interact with our website and advertising.
This may include aggregated information regarding website visits, phone calls, advertising sources, form submissions, and other customer interactions.
We may use aggregated or anonymized information for website analytics, business planning, customer service, and marketing-performance purposes.
Links to External Websites
Our website may contain links to websites or services that are not operated by Prime Roofing & Home Solutions.
Prime Roofing & Home Solutions has no control over and assumes no responsibility for the content, privacy policies, security, or practices of third-party websites or services.
We encourage visitors to review the privacy policies of third-party websites they visit.
Business Transfers
If Prime Roofing & Home Solutions, or substantially all of its assets, is acquired, merged with another company, reorganized, or transferred to another business, information maintained by Prime Roofing & Home Solutions may be included among the transferred business assets.
Any successor organization may continue to use personal information in accordance with this Privacy Policy and applicable law.
Children’s Privacy
The Prime Roofing & Home Solutions website is intended for homeowners, property owners, businesses, and other adults interested in roofing and home improvement services.
We do not knowingly collect personally identifying information from children under the age of 13 through our website.
Privacy Policy Changes
Prime Roofing & Home Solutions may update this Privacy Policy from time to time to reflect changes to our website, advertising, call-tracking practices, technology, services, or applicable requirements.
We encourage visitors to review this page periodically.
Changes become effective when the updated Privacy Policy is posted unless otherwise stated.
Questions and Contact Information
If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of, personal information you have provided to us, please contact Prime Roofing & Home Solutions using the contact information provided on our website.
Prime Roofing & Home Solutions
Website: www.primeroofingsolutions.net